Don't know where to begin. Dr. Clutter is a phenomenal company with wonderful employees and customer service! I needed a... Don't know where to begin. Dr. Clutter is a phenomenal company with wonderful employees and customer service! I needed a hot tub and cover removed from my yard. I initially called another local company who came out, assessed the size and access point to my yard, and gave me a price. We agreed to a specific date (2 weeks later) for pick up. That day came and went and no one showed, so after checking the weather I called and rescheduled for the following Friday. On Thursday I called to confirm but no one got back to me. On Friday I called to see if they were coming (since I had plans to go out) and the answering service said she would leave them a message. I never heard back from him, and ofcourse he never showed. The following week I called and he wouldn't answer the phone, just kept sending me to the answering service. Completely frustrated I called Scott at Dr. Clutter. Left him a message and within 3 minutes, got a call back. I explained the whole situation and without coming out to assess the tub or access point, totally took me on my word, charged me the same as the company that never showed, and the best part of it all... HE CAME OUT THE SAME DAY and hauled it away.
His staff was awesome. Uvaldo and Danny really were the best. They were getting that hot tub out of there no matter what it took (and it definitely was not an easy task)! I "VERY HIGHLY" recommend this company. Don't even consider calling someone else, it's not worth the time or aggravation. As a side note... I almost never leave reviews if that tells you anything. Thank You Dr. Clutter for such a smooth and great experience and thank you Uvaldo and Danny for working late just to get this done. I will definitely be recommending you to everyone I know! Read more